National Field Service Network
NSA maintains national networks of fully vetted and experienced field technicians in various vertical markets.
NSA’s specialty is a major appliance service and television service.
Insurance – All service providers name NSA as an additional insured and send NSA a certificate of insurance.
NSA tracks the certificates to maintain compliance.
Background checks – NSA requires all technicians that go to the customer’s home to have passed an industry-standard background check. These practices assure the
Local Customer Carry-In Depots and Drop Off Locations
NSA has local storefront locations throughout the United States where customers can drop of their small items for repair.
Ship-In Repair Depots
NSA has four regional repair depots where products can be shipped for repair.
NSA can ship an empty box to the customer with a return shipping label. Items arrive at the depot the next day or the following day. Repairs can be initiated and back to the customer within one week.
Dispatch Scheduling
Schedule dispatches to service providers based on their available days and capacity.
Call center facing application makes it easy to schedule